FAQs

Do we ship our products?UPDATED!
As a rule, we do not have a mail-order business. We want to maintain our high standard of quality plants and livestock and we do not feel that we can guarantee their health in transit. UPDATE!We have started shipping our plants and hard goods and have found a way to ship and pack in order to ensure healthy arrival. We have an incredible selection of plants and everything you need to keep a thriving planted aquarium so happy shopping. Oh, there is a minimum $50 order to make it worthwhile (this may be lowered as we get more proficient and streamline our process). For now, contact us by e-mail.

But my friend got some SAEs or xxxx rare plant from you?
We have gained a reputation in the aquarium community and are known for being the first importers of special fish and perhaps the only suppliers of super rare plants. Many people have found us on the internet and we have made exceptions and shipped some things. Of course, there is a mark-up to cover extra costs and we cannot offer guarantees. You may contact us via e-mail.

What conditions do I need to keep x plant or x fish?
There are just too many variables to consider to give a catch-all quick answer. There are numerous resources on the internet and many good books out there. If you are local, we encourage you to come in so we can find out more about your particular set-up.